The purpose of this Privacy Policy (the “Privacy Policy”) is to allow you, whether personally or on behalf of an entity (the “User”) to understand how we, Go Care Box. Inc. (“Go Care Box”,"Company", “we”, “us”, or “our”), collect, share and use the personal information you provide to us through the websites and mobile apps that we own and operate (collectively, the “Site”) or while we are providing services (the “Services”), including GoCareBox.com and other channels, both offline and online, that reference or link to this Privacy Policy. This Privacy Policy applies to information collected by Go Care Box and does not apply to information collected by any third-party sites to which Go Care Box may link or to information provided to, or collected by, third parties through cookies, web beacons, or other third-party technologies served during your visit to the Site or your use of the Services. If you do not accept the terms of this Privacy Policy, including any changes made at any time, you must discontinue use immediately.
INFORMATION WE COLLECT AND HOW WE USE IT
Personal Account Information:All of the information submitted by you to us is subject to this Privacy Policy and is called, collectively, “Personal Account Information.” This information is sometimes also called “Personally Identifiable Information,” meaning information which on its own or in combination with other information could reasonably be utilized to disclose your identity. If you choose to sign-up for our subscription box service, or engage in other transactions or activities (for example, surveys or sweepstakes entries, among other things), or sign up for other Services on or through our Site, you will be asked to provide the following information: your name, your e-mail address, your mailing address, personal survey questions, your telephone number and your credit card or other payment information. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you e-mails about our store, new products and other updates. Such communications will come directly from us or companies working on our behalf. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you imply, and we understand and acknowledge, that you consent to our collecting it and using it for that specific reason only. For example, when you subscribe to a Monthly Subscription, you consent to have your account charged on a monthly basis, until you direct us otherwise in writing. We need these categories of information in order to enter into a transaction agreement with you to provide you with the goods or services you have requested. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your express consent, or provide you with an opportunity to say “no.” You may also choose to provide some information about your product preferences, tastes or individual characteristics, which we will use to customize the goods or services you have requested, and to validate your prior membership activity. As part of our agreement with you, we may use Personal Account Information to contact you or send you notifications about products and services that you have ordered. We may also, on the basis of your consent or our legitimate business interests, send you notifications about products and services that we otherwise think may be of interest to you. If, after you opt-in to these type of notifications, you change your mind, you may withdraw your consent for us to continue contacting you by contacting us at support@gocarebox.com. Technical Data: When a User visits the Site, our servers automatically record information regarding the User’s browser type, browser language, platform type, IP address, web request, number of clicks, domain names, time zone, the amount of time spent on particular pages, the date and time of use of Services and interactions with the Services (collectively, “Technical Data”). We store Technical Data through use of cookies, pixels, or other similar technologies. Additionally, as you browse the Site, we collect information about the you when you view pages or products, including what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect Device Information using the following technologies:
* “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, including how to disable cookies, visit http://www.allaboutcookies.org. Generally, you may disable cookies in your website browser, under preferences. However, to take full advantage of the www.GoCareBox.com experience, we recommend that you leave the cookies function turned on in your browser’s preferences. * “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. * “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. They are useful for tracking User behaviors to help us gage the effectiveness of our communications.
Additionally when you initiate or complete a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, Paypal information, and the like), e-mail address, and phone number. We refer to this information as “Order Information.” We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, Go Care Box uses Technical Data and Order Information for the following legitimate business purposes: (a) to diagnose and prevent service or technology problems that are associated with IP addresses; (b) to help us provide you with customized content and promotions that match your stated preferences; (c) to prepare geographical or other statistical data to help us better serve our Users; (d) to create new features, promotions, and services in connection with the Services; (e) to measure the effectiveness of our advertising campaigns; (f) to monitor the use of the Services; (g) to confirm that Users have visited previously; (h) to keep track of the status of your shopping cart; (i) to perform other functions on the Services; (j) to communicate with you; (k) for advertising, product development, research and retargeting purposes; (l) to screen our orders for potential risk of fraud; (m) when in line with the preferences you have shared with us, to provide you with information or advertising relating to our products or services; (n) to deliver products and services to you; (o) to track resources and data accessed on the Site; (p) to enable certain functions and tools on this Site; (q) to develop reports regarding Site usage, activity, and statistics. If you decide that you do not want to receive commercial e-mails from us, you can “opt-out” from receiving such e-mails by clicking on the “unsubscribe” link provided at the bottom of every commercial e-mail, unsubscribing within your Site profile, or by emailing support@gocarebox.com . If you decide at a later time that you would like to receive commercial e-mails from us, you can re-add yourself to our communication list. Referral Information: We often invite Users to tell a friend about our products and services. Where permitted, you may provide us with your friend’s name and e-mail address (“Referral Information”). We will automatically send your friend e-mails inviting them to subscribe to Go Care Box’s box program or other products or services, and we will typically include a discount or other promotion to encourage your friend to become a User or customer. Your friend may opt-out of future marketing e-mails by clicking the “unsubscribe” link within the invitation and may contact us at privacy@gocarebox.com to request that we remove their information from our database. Information from Other Sources: We may obtain information about you from other sources and combine or link that with the information we have collected about you. To the extent we combine such third-party sourced information with your Personal Account Information, Technical Data, or Referral Information, we will treat the combined information in accordance with this Privacy Policy. We may also contract with third-party vendors for pool browsing information about your visits to our Site with other sources of information for purposes of determining whether you might be interested in receiving advertising, including direct mail or a catalog.
DISCLOSURE OF YOUR INFORMATION
Go Care Box may provide your Personal Account Information, Technical Data, or Referral Information to third-party service providers that we engage to assist us with the operation of the Services and the provision of products and services. Such access is provided with the understanding that these parties will use the information for these limited purposes and in accordance with our Privacy Policy. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Unless otherwise disclosed at the time of collection of information, Go Care Box does not share Personal Account Information, Technical Data, or Referral Information with third parties for the third parties’ own direct marketing purposes. We may, however, use your information to send you advertisements, marketing communications or to display our targeted advertisements when you visit other web properties. Go Care Box will only provide your information to those web publishers or their advertising intermediaries in order for them to display the relevant Go Care Box ad to you and pursuant to a service provider contract limiting their use and disclosure of your information. Go Care Box may also provide your information to service-providers who provide marketing insights, such as lookalike models or other statistical research. Go Care Box may also provide general demographic, aggregated, or deidentified information about Users and customers and their preferences to advertisers and other existing or prospective business partners. Unless required in connection with the provision of Services, we will not share your information with any third party except as set forth below: Affiliates : We may share information with companies that we own or control, that are owned or controlled by us, or that are under common ownership or control. Blogs, etc.: We may decide to allow Users to share comments, testimonials, or other information. If you choose to submit such information to us, the information that you submit in these areas may be read, collected, and used by others who access them. Law Enforcement : We may report to law enforcement agencies any activities that we reasonably believe to be unlawful, or that we reasonably believe may aid a law enforcement investigation into unlawful activity. In addition, we reserve the right to release your information to law enforcement agencies if we determine, in our sole judgment, that either you have violated our policies, or the release of your information may protect the rights, property, or safety of Go Care Box or another person or entity. Legal Process : We may share your information with others as required by, or permitted by, law. This may include sharing your information with governmental entities, or third parties in response to subpoenas, court orders, other legal process, or as we believe is necessary to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine in our sole discretion might be brought against us. Referred Providers : We may share information with other companies or individuals that provide products or services that you have requested, that we think may be of interest to you, or that provide us or you with services. In this case, we will only disclose the limited amount of information necessary to perform the services you have requested. Subcontractors/Contractors/Vendors : We may share information with Go Care Box subcontractors, contractors or vendors to enable them to perform certain services for us or you, including, but not limited to, provisions of services to you, and/or application maintenance and performance improvement tasks. In all such cases we will require the recipient to protect the information and use it only for the purpose it was provided. Business Transactions : In the event that we, or any portion of our assets are sold or acquired, we may share any and all types of information with the acquiring company. Non-Personally Identifiable Information is not Personal Information, and may be shared, whether in its individual form or aggregate form. In addition, Go Care Box reserves the right to share Personal Account Information, Technical Data, and Referral Information with certain authorized third parties if: (a) we believe we are required to do so in accordance with a law or to respond to a subpoena, court order, search warrant or other lawful request by a public authority, including to meet national security or law enforcement requirements, or to otherwise protect our rights, your rights or the rights of others. (b) we believe that such disclosure is necessary or appropriate to enforce our Terms of Use and Sale or the Terms of Membership; (c) we believe that such disclosure is necessary or appropriate to take precautions against liability;
(d) we believe that such disclosure is necessary or appropriate to investigate and defend ourselves against any third-party claims or allegations;
(e) we believe that such disclosure is necessary or appropriate to assist government agencies; (f) we believe that such disclosure is necessary or appropriate to protect the security or integrity of the Services;
(g) we believe that such disclosure is necessary or appropriate to protect the rights, safety or property of Go Care Box, our Users or others; or (h) Go Care Box becomes involved in a merger, acquisition, or other transaction resulting in a change of control of Go Care Box or a sale of substantially all of the assets of the business or of a particular product line or division of the business, in which case Personal Account Information may be transferred in connection with the transaction and may become subject to the privacy policy of another entity.
THIRD-PARTY CONTENT/LINKS/ADVERTISING
You will find contents and products of other companies or organizations on our Site and/or links to the sites and services of our suppliers, licensors or other third parties. While we make efforts to monitor the third-party sites or services, we do not control the contents or links that appear on these sites. We are not responsible for the content or the privacy practices employed by third parties, and information collected by third parties is not governed by Go Care Box’s Privacy Policy. Each such third party is solely responsible for complying with the laws, rules and regulations applicable to its business, operation of its web site(s), and the use of your information, including all applicable laws, rules and regulations regarding the privacy and confidentiality of Personally Identifiable Information. These sites and services may have their own privacy policies and customer service policies, or no policy (policies) at all. These sites or services, including their contents and links, may be constantly changing. By interacting with these sites, you are acknowledging their policies. We encourage you to review the privacy policies of any third-party sites or services before providing any of them with your information. Also, once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our Site’s Terms of Use and Sale or Terms of Membership. Third-party advertisers may download cookies onto your computer, or use other technology like web beacons, to enable them to recognize your computer each time they send you an advertisement even when you are visiting another site. As a result, the third-party advertiser would have the ability to deliver targeted advertisements that they believe would be of most interest to you. Go Care Box does not have access to or control of the cookies that may be placed on your computer by third-party advertisers. In some instances, you can opt-out of receiving personalized ads from third-party advertisers and ad networks. Advertisers and ad networks that are members of the Network Advertising Initiative (NAI) or who follow the Digital Advertising Alliance (DAA)’s Self-Regulatory Principles for Online Behavioral Advertising provide opt-out choices at the following websites: NAI Website DAA Website
SECURITY
We take reasonable and appropriate measures to help keep information secure and to help prevent it from becoming disclosed. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect, so we cannot guarantee, and you should not expect, that your information will be secure in all circumstances.
CHOICE AND CONSENT
While Go Care Box maintains a secure site, you should know that computer use may be monitored by third parties such as network administrators, etc., and thus we cannot guarantee the security of information you disclose. You disclose such information at your own risk. By using the Go Care Box Site, you are consenting to the collection, use, disclosure and sharing of your information, including where applicable Personally Identifiable Information, as described in this Privacy Policy. We do not collect, use, or disclose your information in any ways or for any purposes that are materially different from those set forth herein. However, if we wish to do so in the future, we will obtain your consent first, and offer you the choice to opt-out of such collection, use, or disclosure.
DATA QUALITY, ACCESS, AND RECTIFICATION
We will make reasonable efforts to ensure your information, including where applicable Personally Identifiable Information, is accurate and complete and we will update or correct your information as needed when notified by you. In addition, you can manage your Personal Account Information through your Go Care Box account. If you would like to request access to your information, request to verify your information, identify any inaccuracy in your information, or change your information in any way, please contact us.
DATA RETENTION
We will keep your Personal Account Information in active files or systems as long as needed to meet the purposes for which it was collected or to fulfill the other purposes outlined herein.
INTERNATIONAL TRANSFERS
Our Site is hosted in, and our Services are provided from, the United States. Accordingly, by providing your Personal Account Information through the Services, you consent to the transfer of your information from your country of residence to the United States.
OTHER SITES
As noted above, this Privacy Policy only applies to our Site and Services. Our Services may include links to other sites, but Go Care Box does not control the privacy practices of other sites. Go Care Box is not responsible for the privacy practices of other websites.
CHANGES TO THIS POLICY
Go Care Box may change its Privacy Policy from time to time. Any updated policy will be posted on this page and the effective date of the updated policy will be indicated at the top of the page. This Privacy Policy will be deemed to be automatically changed as necessary to comply with changes required by applicable law beginning on the posted date.
CONSENT TO DIGITAL COMMUNICATIONS
If you have any questions about our Privacy Policy, you can contact us by e-mailing us at privacy@gocarebox.com. If we need, or are required, to contact you concerning any event that involves your information, you agree that we may do so by e-mail in addition to more traditional forms of contact such as telephone or mail.
DO NOT TRACK SIGNALS
Some web browsers and devices allow you to broadcast a preference that your activities online not be “tracked” At this time, our Services do not take action in response to “do not track” signals.
CHILDREN
We do not provide Services to children. We do not knowingly collect or solicit information from children under the age of 13. If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed Personally Identifiable Information to us, please contact us at privacy@gocarebox.com. A parent or guardian of a child under the age of thirteen (13) may review and request deletion of a child’s personally identifiable information as well as prohibit the use thereof. If we become aware that a child under 13 has provided us with personal information, we take steps to remove that information and terminate any account created by that child. YOUR RIGHTS You may have rights under certain state or federal laws applicable to your information, including your Personally Identifiable Information. If you would like to request to review, correct, update, suppress or delete information that you have previously provided to us, you may contact us as set forth below. We will respond to your request consistent with our obligations under applicable law. Please note, that generally we do not destroy information about you when your relationship with us terminates. It may be necessary retain or use certain information for the purpose described above even after your relationship ends or Services terminate, for recordkeeping purposes, or for compliance with the law. There may also be residual information that will remain within our databases and other records, which will not be removed. Regardless, all such information will continue to be treated and protected in accordance with the applicable Privacy Policy. CONTACTING GO CARE BOX ABOUT YOUR INFORMATION If you would like to make a request regarding your information, including your Personally Identifiable Information, you can reach us at privacy@gocarebox.com. You may also write us at: Go Care Box. Inc. (Attn: Security and Compliance Department) 93 E Meadow Road Wilton, CT, 06897 In either event of contact by e-mail or mail, your submission must contain the following:
Your Name
Your Telephone Number
Your E-mail Address
Statement detailing your concern, including but not limited to the sufficiently-detailed identification of a real or potential harm that you have sustained or reasonably believe you may sustain.
Go Care Box will undertake reasonable efforts to investigate all concerns raised regarding compliance with its Privacy Policy and/or applicable law(s). If a concern is found to be justified, we will take measures to immediately address your areas of concern, to the extent determined necessary by Go Care Box. An individual will be informed of the outcome of the investigation regarding his or her concern within a reasonable period of time.
CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have certain additional rights. California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Information by Go Care Box to third parties for direct marketing purposes. California Business and Professions Code Section 22581 permits registered users who are minors to request and obtain deletion of certain posted content. Effective January 1, 2020, the California Consumer Privacy Act of 2018 (CCPA) affords California residents: (i) the right to request disclosure of data collection and sales practices in connection with the requesting consumer, including the categories of personal information collected, the source of the information, use of the information and, if the information was disclosed or sold to third parties, the categories of personal information disclosed or sold to third parties and the categories of third parties to whom such information was disclosed or sold; (ii) the right to request a copy of the specific personal information collected about the requesting consumer during the twelve (12) months before their request (together with right (i), a “request to know”); (iii) the right to have such information deleted, subject to certain exceptions; (iv) the right to request that their personal information not be sold to third parties, if applicable; and (v) the right not to be discriminated against because they exercised any of these rights. California residents (or their designated authorized agents) may submit a request to know or a deletion request via e-mail to privacy@gocarebox.com.
CHANGES AND DELETIONS
You may access your Personal Account Information through your profile on our Services and delete, change, or modify certain information. For additional assistance with modifying or deleting information provided in conjunction with our Services, contact us at privacy@gocarebox.com.
ACCEPTANCE OF TERMS
By using the Go Care Box Site or any of our Services, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our Site or Services. Your continued use of the Go Care Box Site or Services following the posting of changes to these terms will mean that you accept those changes.
QUESTIONS OR CONCERNS
Our goal is to offer the best subscription boxes and gift boxes for women and men. Should you have any questions or concerns regarding our Privacy Policy, please feel free to contact us at privacy@gocarebox.com or by mail using the details provided below: Go Care Box. Inc. (Attn: Privacy Department) 93 E Meadow Road Wilton, CT, 06897
